We live in Bangkok and bought a Siemens SN24E209EU dishwahser. We used it every day for a family of four (two adults, two children), though not for pots and pans (we have a housekeeper).
After just three years it stopped working. They came and took it away for three weeks after identifying the problem as the heat pump. A couple of months later it packed up again and they came and took it away again and confirmed that it was the same problem.
They've just told us it will take three months to repair. We are fighting this, of course, but this has seriously pissed me off.
Product or Service Mentioned: Siemens Sn24E209Eu Dishwasher.
Reason of review: Poor customer service.
Monetary Loss: $250.
Preferred solution: Let the company propose a solution.