Siemens
Reviews and Complaints
SIEMENS HEARING AIDS SOLD BY DISTRIBUTOR PANCHAM
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Hearing aid repair
My mother in law has broken the battery door on her hearing aid is being charged 560.00 to repair it. This is minus a "170.00 building discount" because she lives in a assisted living complex. So if she did not live in this building I guess the total would have been over $700.00!!!
I feel like this company is taking advantage of senior citizens!!
Does anyone know what the usual and customary amount would be for this type of hearing aid repair!
Her aid is a type that is molded to her ear as is Siemens Brand.
Siemens washing machine & its service
Siemens hearing aide problems
Siemens far superior in quality and service
Siemens lost hearing aid that didn't well and now they want $2,000 to replace it
Damaged with in two and a half years. No sevice
Seimans Hearing Aid
I bought a top of the line hearing aid from Siemens 8 years ago. While it was adequate, it never fulfilled completely the promise of the device and I quit using it over time.
Recently, after a movie at which I could not hear all of the dialogue, I got it out and tried it. It did not work properly so I took it to an audiologist (not the one who sold it) who said that it needed to be repaired at the factory and she sent it in. She called me yesterday and said that Siemens will not service one of their hearing aids that is more than 5 years old! I'm furious.
I paid more for that thing than I did for my first car. I think this is inexcusable and on that basis, plus the lack of complete satisfaction, I would never buy this product again, and will make it a point never to buy anything with a Siemens brand on it.
Hearing Aids Ripoff
Look at the warranty from siemens to distributor
Siemens is a great company and the # 1 seller in the world. Before buying ask what the agreement is from Siemens to the dispenser.
You will be shocked. The Government allows distributor 90 days to return product to Siemens and can still sell the internal parts as new. I bought ITE in 2001 with 90 day trial and got a full refund. Decided the aid was not a good match for me because of my working environment.
I'm now retired and have a 90 day trial and two year warranty on a different set of Siemens aids. Siemens will take your complaint to heart and follow up.
I KNOW!!! I retired from Siemens from different division with the same goals of customer satisfaction.
Siemens digital hearing aid ripoff.
My dad has used a pair of Siemens digital in the ear hearing aids for the past year and they have been a disaster. I was with him when he got the sales pitch from his audiologist and they seemed like a great idea. Instead they are so poorly designed that the battery has gotten stuck inside several times this past year needing a trip to the audiologist each time. It's unbelievable that something costing several thousand dollars can be so flimsy in construction. They are certainly not built for elderly hands to be able to easily change the battery (which needs to be done weekly). They are now out of warranty after a year and useless as the battery is stuck inside again. Dad's going to get a free Veteran's Administration hearing aid instead.
There is no excuse for charging so much for such a poor product. Siemens should be ashamed to be taking elderly people's money!
Stay away from:
- Siemens hearing aids -
- Siemens digital hearing aids -
- Siemens digital in the ear hearing aids -
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go on the inter net for hearing aid repair there are companies that will check and repair them at a good price. and will tell you most aids are repairable. check it out!
My husband is an independent hearing aid dispenser and he replaces battery doors for free, not only for our clients, but goes to assisted living centers to clean and service hearing aids. So sorry this industry is has it's share of greedy, crooked practitioners and it is hard to separate them from the good ones.
@Kugie.....I'm a hearing aid dispenser (38 years)....and don't charge my patients for battery doors, unless the case (or faceplate) is broken, I live in WI, but probably have met your husband if he's a member of the AZ Hearing aid ***. (I have worked in AZ)...The biggest offenders are the "big-box" stores, and are really not the fault of the poor ***, who works there....G-d bless you, we are among the lowest paid health care providers, and most of us really care about our patients....Shalom !
My Ma just paid $3300 for "discounted" new Siemens hearing aids from the Beltone store.
Luckily enough they had a 90 return and Ma took them back.
We got brand hearing pod aids for $400 on their site.
She says they work as good as the others and she saved so much.
I want to see what kind of exotic vehicles those fat cats at Beltone drive with their profits.
We could all be comfortable fat cats in an equal system where people are paid as equals.
Checkout EqualMoney.org now!
??????? Beltone sells Beltone, not Siemens.....good luck getting the website to service your mom's "pod"
I was quoted $300 to replace a door. Youtube has a good video on how to replace and the demonstrator says that he gives the battery doors away. Can't find the darn things on line though.
I would like to respond to the complaint regarding lady being charged for being charged 560.00 to repair a broken battery door on her hearing aid. When a door is attached to a hearing aid its simple to replace the door when it breaks off.
The problem is when the hinge that holds on the door is broken from the face plate of the aid. IF it is programmable hearing aid then the faceplate of the the would have to be replace. This is were the cost is higher. The good thing is when the faceplate it replaced that means all parts are replaced and the hearing aid is now back to new internally.
The complex may have a discount program for their tentants with the company providing the services.
When a hearing aid is replated it is common for the cost to be somewhere from 580.00 to 990.00. I hope this would be helpful for the family member.
TAke your money and run! RUN FOREST, RUN!!!
I am sure there are better places out there that would love to have your business most often at no cost for the first visit. Good luck!
I'm a Hearing Aid Dispenser in London England & free is the answer!
I have been an audiologist for 33 years and till this day have not charged to replace a battery door on a custom hearing aid. :x :x